Data protection policy
We thank you for your interest in our website. Protecting your privacy is very important to us. Here, we provide you with detailed information on how your data is handled by us.
Saving access data in server log files
You can access our website without providing any information about yourself. We store access data in so-called server log files only, such as the name of the accessed file, the date and the time it was accessed, the volume of transmitted data and the internet provider which was used. This data is used exclusively to ensure that the website functions properly and is evaluated to enable us to improve our range of products and services; it does not allow us to find out any information whatsoever about you.
Data collection and usage for processing contracts and for creating customer accounts
We gather personally identifiable information, when you make this available to us of your own volition, when placing your order, when you contact us (for example via contact form or email) or by creating a customer account with us. The data which is collected by us in such cases is clearly visible in the respective online forms. We use the data entered by you to process contracts and to process your query. After a contract has been fully processed, or your customer account has been deleted, your data can no longer be accessed by us and is deleted, once the data storage period permitted under tax and commercial law has expired, unless you have not expressly consented access to your data thereafter, or unless we have chosen to retain your data and informed you of same, in compliance with the law. Your customer account can be deleted at any time; this can be done by using the contact option below or by selecting this option when you are logged into your customer account.
Passing on your information for contractual performance purposes
In order to fulfill our obligations within the framework of your contract with us, we pass on your data to the shipping companies who have been designated to deliver your goods to you.
Depending on the payment service provider (PSP) you choose when placing your order with us, we shall pass on data which is necessary for the completion of the payment to the authorized bank or financial institution and also, if necessary, to our PSP.
The chosen PSP usually obtains such data itself, if you have an account with them. In this case, while placing your order, you will be required to log onto your PSP account using your login. Here, the data protection policy of your PSP shall apply.
Data usage when subscribing to our email newsletter
When you subscribe to receive our news letter, we use the information provided by you either upon subscribing or that which we extract from the data you have already provided us, to enable us to send your email newsletter to you at regular intervals as authorized by you. Cancellation of the newsletter can be made at any time, either by contacting us under the information provided below, or by clicking on the newsletter cancellation link which is
included in every newsletter.
Data usage for email advertising without newsletter subscription and your right of refusal
Having received your email address when you buy goods or services from us, we shall reserve the right to send you offers for similar products, unless you elected not to receive such emails from us. Our sending these emails can be discontinued on request at any time, via email to the contact address provided below, or by clicking on the cancellation link which is included in every advertising email, without incurring any costs other than the transmission costs in accordance with the basic tariffs
Data usage for post advertising and your right of refusal
In addition, we reserve the right to store the following information provided by you, namely your surname and first name, your postal address and – depending on whether we have received it within the framework of the contractual relationship – we shall also reserve the right to store data on your title, your academic grade, your date of birth and your professional or business description in lists and to save your data for our marketing purposes, for example for the purpose sending interesting information and offers on our products to you by post. The storage and use of your data for such purposes can be discontinued at any time, simply by informing us of your wishes using the contact details below.
Credit assessment and scoring
In the event that we incur costs in advance, by fulfilling an order which is then invoiced you, for example, we shall reserve the right to safeguard our legitimate interests by carrying out identity and credit assessment through specialized companies (credit agencies). For the purposes of such credit assessment we shall pass on your personal data to the following companies as required:
SCHUFA Holding AG
Creditreform Boniversum GmbH
Weiße Breite 5
Bürgel Wirtschaftsinformationen GmbH & Co. KG
arvato infoscore GmbH
Freisinger Landstraße 74
The credit assessment may include probability scores, which are calculated based on scientifically-proven mathematical and statistical processes and which incorporate address data, for instance. The information received on the statistical probability of non-payment is applied by us, when deciding whether to proceed with, or to end a contractual relationship. Your legitimate interests shall be taken into account in compliance with the law.
To make our website experience more attractive and to enable certain technical website functions, we use so-called cookies on some of our web pages. These are small text files which are saved on your device. Some of the cookies we use are deleted when you close your browser, whereas others, so-called persistent cookies, remain on your device and enable us to recognize your browser when you visit our website again. You can set your browser to inform you when cookies are being used on a given website and to choose to accept them in specific situations while browsing; you can also opt to disallow them outright. Please be advised that rejecting cookies may limit the capabilities of our website.
Right to information and contact details
We are obliged by law to inform you of data about you which we have stored on request and free of charge. You also have the right to be informed of such data, to make your data inaccessible or to have it deleted. Should you wish to find out how we store, process and use your personal data, or to revoke previously granted permissions, or to object to the specific use of your data, please contact us directly. (See contact details in our imprint).